Now Hiring: Member Services Associate
Position: Member Services Associate
Part-time: 18 hours per week
Salary Range: $10.00-$14.00
Supervised By: Library Director
Under the supervision of the Library Director, provides front line member service activities including providing technical and information services to patrons. Promotes an exemplary member/visitor experience. This position is part-time and non-benefited.
Essential Job Functions:
*Ensure an exemplary library experience by greeting, assisting, instructing and promoting library services to members in a positive and pleasant manner.
*Use library automated circulation system to circulate materials to library members, including checking materials in and out, processing holds, registering borrowers, collecting fines and fees and processing lost/paid items per set procedures.
*Provide reference and readers’ advisory, computer, database, inter library loan and referral assistance to members directly, by telephone or by email.
*Assist with troubleshooting problems and training library members in the use of the public access catalog, internet, electronic databases and other library resources.